1. Who We Are

This website is independently managed by Tan Yen Poh (CEA Reg: R061013I), a licensed real estate salesperson with ERA Realty Network Pte Ltd. (Licence No: L3002382K). This is not the developer’s official website. We operate this site to provide information about Pinery Residences and to facilitate enquiries from prospective buyers.

2. Information We Collect

When you submit the registration form on this website, we collect the following personal information:

Name — to identify you when we contact you.

Phone number — to reach you regarding your enquiry.

Interest preferences — your selection of Price List & Floor Plans, Showflat Visit, or Best Price, so we can provide you with relevant information.

We do not collect email addresses, payment information, or any other personal data through this website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

To contact you via phone or messaging services (such as WhatsApp or SMS) regarding your enquiry about Pinery Residences.

To send you the price list, floor plans, or other project information you have requested.

To arrange showflat visits or appointments as requested.

We do not use your information for any purpose other than responding to your specific enquiry.

4. How We Store Your Information

Your personal information is collected through Fluent Forms, a WordPress form plugin, and stored securely within our website’s database hosted on encrypted servers. Access to your data is restricted to the appointed marketing agent who are directly involved in handling your enquiry.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to any third parties. Your information may be shared only in the following circumstances:

Where required by law or regulation, or in response to a valid legal request from a government authority.

6. Cookies and Tracking

This website uses cookies and similar tracking technologies for the following purposes:

Essential cookies — required for the website to function properly, such as form submissions.

Analytics cookies — we may use Google Analytics to understand how visitors use our website. This data is anonymised and used to improve user experience.

Advertising cookies — if you arrived at this website through a Google Ads advertisement, Google may place cookies to measure the effectiveness of the advertisement. You can opt out of personalised advertising by visiting Google’s Ad Settings.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website.

7. Your Rights

Under the Personal Data Protection Act 2012 (PDPA) of Singapore, you have the right to:

Access your personal data held by us.

Correct any inaccurate or incomplete personal data.

Withdraw consent for the collection, use, or disclosure of your personal data at any time.

Request deletion of your personal data from our records.

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, it will be securely deleted from our systems.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy, or wish to exercise your rights regarding your personal data, please contact:

Tan Yen Poh

CEA Registration: R061013I

ERA Realty Network Pte Ltd.

Licence No: L3002382K